naviBilling Order Management
Manage your orders - with maximum efficiency
naviBilling Order Management is a suite of effective, user-friendly CRM and customer care process modules specifically designed and ideally suited for the small to medium-sized service provider.
naviBilling Order Management features
- Process Flow Control (PFC) for easy creation of automated customer processes including orders
- Product Management for secure product structure creation and bundling
- Complaint Management for consistent handling of customer complaint tickets
- Item Management for handling, item exchange and logistics of physical subscriber equipment
naviBilling Order Management works seamlessly with full package of naviBilling modules and product lines - including Mobile, Wireline, TV, Interconnection, IP/Broadband and Wholesale - to create a single, complete CRM, customer care and billing solution.
Any part of naviBilling can be integrated with applications through Microsoft Dynamics NAV to suit your specific business process needs.